Welcome to the Cheap Knives Store FAQ. Born from the community, for the community—whether you’re a flipper, collector, tactical user, or EDC enthusiast. Below, you’ll find straightforward answers to common questions about our products, shipping, payments, and more. No nonsense, just clarity.

Our Ethos: Quality Without Compromise | Honest Presentation | Community-Driven Focus

🔪 Products & Selection

1. What types of knives and tools do you specialize in?
We focus on performance-driven gear for enthusiasts. Our core categories include:
  • Butterfly Knives (Balisongs): From brands like Benchmade, BRS, Boker, and Bradley to trainers from Squid Industries.
  • Automatic/Tactical Knives: Quick-deploy tools for EDC and tactical use.
  • Multi-Tools: Robust gear from Benchmade, Boker, CRKT, and more.
  • Accessories: Beads, lanyards, and specialty items like the Baliyo pen or BBBarfly bottle openers.
Our selection is curated for flippers, collectors, and users who value precision and reliability.
2. Are your butterfly knives and automatics legal to own in my country/state?
It is your responsibility to know and comply with local laws. We ship from the USA (Larkspur, CA) and restrictions vary widely. Generally:
  • Butterfly knives and automatics are regulated or prohibited in some US states, Canada, Europe, and Australia.
  • Trainers and non-bladed items (like bottle openers) often face fewer restrictions.
We recommend researching your local regulations before ordering. We cannot offer legal advice.
3. Do you sell knife trainers?
Absolutely. We offer a dedicated selection of Butterfly Knife Trainers (including popular brands like Squid Industries) for safe practice and skill development. They are a great way to learn flipping without a live blade.

🌍 Shipping & Delivery

4. Where do you ship from, and where do you deliver?
We operate from Larkspur, USA (94939). We ship worldwide to the global knife and gear community. However, due to carrier restrictions, we are currently unable to deliver to a small number of Asian countries and certain remote regions. The checkout system will automatically notify you if we cannot service your address.
5. What are my shipping options and costs?
We offer two transparent, trackable options:
  • 🚀 Standard Shipping (Recommended): $12.95 USD flat rate via DHL or FedEx. Delivery in 10-15 business days after dispatch (plus 1-2 days processing). Full tracking included.
  • 🐢 Free Economy Shipping: FREE on orders over $50 USD via EMS (International Postal Service). Delivery in 15-25 business days after dispatch (plus 1-2 days processing). Also fully tracked. Perfect for planned purchases.
All orders are processed within 1-2 business days.
6. How is my order packaged?
Every item gets a final quality check and is then packed securely and discreetly in plain, sturdy packaging. Your privacy and the item’s safety are paramount—no external branding indicates the contents.
7. Will I be charged customs or import fees?
The price you pay at checkout is final for the product and our shipping. Any customs duties, taxes, or import fees imposed by your country are the responsibility of the recipient. These are not controlled or collected by us.

💳 Payments & Orders

8. What payment methods do you accept?
We accept secure payments via Visa, MasterCard, JCB, and PayPal. All transactions are processed through secure, encrypted channels.
9. Is my payment and personal information secure?
Yes. We use industry-standard encryption and secure payment gateways. We only collect necessary information to process and ship your order. See our Privacy Policy for details.
10. Can I modify or cancel my order after placing it?
Contact us immediately at [email protected]. If your order hasn’t entered the processing/packing stage (within 24 hours), we may be able to modify or cancel it. We cannot guarantee changes once processing has begun.

↩️ Returns & Warranty

11. What is your return policy?
We stand by our gear. If you’re not satisfied, you may return unused, unopened items in original packaging within 15 days of delivery for a refund (minus original shipping costs). Return shipping is the customer’s responsibility. Important: Due to the nature of our products, personalized, used, or damaged items cannot be returned. All returns require prior authorization—please contact us first.
12. What if my item arrives damaged or defective?
We perform quality checks before shipping, but if your item arrives damaged or defective, contact us within 48 hours of delivery at [email protected] with your order number and photos/video of the issue. We will work swiftly to resolve it with a replacement or refund.
13. Do you offer product warranties?
Manufacturer warranties apply to their respective products. We facilitate the initial return and contact. For warranty claims beyond our return window, you may need to contact the brand directly. We’re here to help guide you through the process.

🔐 Account & Support

14. Do I need an account to order?
No, you can check out as a guest. However, creating an account lets you track orders more easily and may speed up future purchases.
15. How do I contact customer support?
Our enthusiast-led support team is here for you. For the fastest response, email us at:
📧 [email protected]
Please include your order number (if applicable) and detailed question. We aim to respond within 1-2 business days.
Cheap Knives Store
Precision. Performance. Value. Delivered.
4338 Roosevelt Street, Larkspur, US 94939
Website: knivessalestore.com | Email: [email protected]

Last Updated: Based on current store policies. Policies are subject to change; please refer to the official policies on our website for the most current information.